The Conference Management form provides
moderators with information on the active conference call. Clicking on the Conference
ID link or the Participant Count link will
navigate to a form detailing the participants in the call, as detailed in the
second screenshot below. Clicking the Drop button will drop all participants
from the conference call.
screenshot of the Conference Management form.
The Conference Management Call form (pictured below) provides
the moderator the ability to control the status of all participants on the
conference call. The functionality available from this form is:
Active: Able to listen and speak in the conference call.
Mute: Able to listen, but not speak in the conference call.
Hold: Can't listen or speak in the conference call.
Drop: The Drop button disconnects a participant from the call.
Record Call: Starts and Stops the recording of the conference
call. Click
here for details.
Lock Conference: Prevents new participants from joining the
call.
screenshot of the Conference Management Call form.
The Conference Management CDR (Call Data Recording) Files form
allows a text file to be created that captures detailed information about the
call and participants. Information collected for participants includes: Phone
Number, Entry Time, Length of Call, Disconnection Method.
The Conference Management CDR (Call Data Recording) Reports form
provides access to the previously recorded CDR files. You can select a CDR file
and view it online with the reporting facility.
The Conference Management WAV Files form (pictured below)
provides a list of audio records of past conference calls. When a conference is
recorded, the WAV file recording becomes immediately available for download in
this area. Conference call recordings are stored on the server for
approximately thirty (30) days from the date of recording. There is also a dial
in number if you prefer to listen to the recording via telephone. More details
on conference call recording and playback functionality may be
found here.
screenshot of the Conference Management WAV Files form.
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